Electronic Privacy Policy
Privacy Statement
Your privacy is important to Valley State Bank and we recognize
and respect the privacy expectations of all our customers and make available
the following privacy guidelines for your review.
Valley State Bank Electronic Privacy Policy
While information is the cornerstone of our ability to provide
superior service, our most important asset is our customers' trust. Keeping
individual customer information secure, and using it only as our customers
would want us to, is a top priority for all of us at Valley State Bank.
It is the policy of Valley State Bank to collect, retain,
and use the information about customers only where such information is
believed to be useful and allowed by law to administer the business of
Valley State Bank to provide products, services, and other financial opportunities
to its customers.
Valley State Bank has established procedures to ensure the
accuracy of customers' financial information and that it is current and
complete in accordance with reasonable commercial standards. It is the
policy of Valley State Bank to address any requests to correct any inaccurate
information in a timely manner.
It is the policy of Valley State Bank to limit employee
access to personally identifiable information to those with a business
reason for knowing such information. Valley State Bank has in place a
training program to educate the employees so that they will understand
the importance of confidentiality and customer privacy. Valley State Bank
maintains appropriate security standards and procedures regarding unauthorized
access to customer information.
It is the policy of Valley State Bank not to reveal specific
information about customer accounts or other personally-identifiable data
to unaffiliated third parties for their independent use, except for the
exchange of information with reputable information reporting agencies
to maximize the accuracy and security of such information or in performance
of bona fide corporate due diligence, unless 1) the information is provided
to help complete a customer-initiated transaction; 2) the customer requests
it; 3) the disclosure is required by/or allowed by law (e.g., subpoena,
investigation of fraudulent activity, etc.); or 4) the customer has been
informed about the possibility of such disclosure for marketing or similar
purposes through a prior communication and is given the opportunity to
decline (i.e., "opt out"). If a third party attempts by artifice
or fraud to obtain confidential customer information from Valley State
Bank, the bank shall file an appropriate Suspicious Activity Report.
If personally identifiable customer information is provided
to a third party, it is the policy of Valley State Bank to insist that
the third party adhere to similar privacy principles that provide for
keeping such information confidential.
As part of providing online financial products or services,
we may obtain information about our customers and visitors from the following
sources:
- Information we receive from you on emails - these emails from you
over our customer service e-mail are encrypted for security.
- Information you provide when you choose to customize our website.
- Information that is generated electronically when you use our internet
banking service.
Valley State Bank is not responsible for the content on
other sites linked from ValleyState.com.
Valley State Bank makes available this policy, and its management
and employees stand ready to assist customers with concerns regarding
financial privacy expectations.
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