Electronic Privacy Policy

Privacy Statement

Your privacy is important to Valley State Bank and we recognize and respect the privacy expectations of all our customers and make available the following privacy guidelines for your review.

Valley State Bank Electronic Privacy Policy

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping individual customer information secure, and using it only as our customers would want us to, is a top priority for all of us at Valley State Bank.

It is the policy of Valley State Bank to collect, retain, and use the information about customers only where such information is believed to be useful and allowed by law to administer the business of Valley State Bank to provide products, services, and other financial opportunities to its customers.

Valley State Bank has established procedures to ensure the accuracy of customers' financial information and that it is current and complete in accordance with reasonable commercial standards. It is the policy of Valley State Bank to address any requests to correct any inaccurate information in a timely manner.

It is the policy of Valley State Bank to limit employee access to personally identifiable information to those with a business reason for knowing such information. Valley State Bank has in place a training program to educate the employees so that they will understand the importance of confidentiality and customer privacy. Valley State Bank maintains appropriate security standards and procedures regarding unauthorized access to customer information.

It is the policy of Valley State Bank not to reveal specific information about customer accounts or other personally-identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in performance of bona fide corporate due diligence, unless 1) the information is provided to help complete a customer-initiated transaction; 2) the customer requests it; 3) the disclosure is required by/or allowed by law (e.g., subpoena, investigation of fraudulent activity, etc.); or 4) the customer has been informed about the possibility of such disclosure for marketing or similar purposes through a prior communication and is given the opportunity to decline (i.e., "opt out"). If a third party attempts by artifice or fraud to obtain confidential customer information from Valley State Bank, the bank shall file an appropriate Suspicious Activity Report.

If personally identifiable customer information is provided to a third party, it is the policy of Valley State Bank to insist that the third party adhere to similar privacy principles that provide for keeping such information confidential.

As part of providing online financial products or services, we may obtain information about our customers and visitors from the following sources:

Valley State Bank is not responsible for the content on other sites linked from ValleyState.com.

Valley State Bank makes available this policy, and its management and employees stand ready to assist customers with concerns regarding financial privacy expectations.